Privacy Policy

Valentine Painting & Decorating, LLC ("we," "us," or "our") operates the website at https://valentinepainting.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when you use our Site or contact us for painting services.

1. Information We Collect

We collect information you voluntarily provide when you submit our contact or estimate request form. This may include:

• Your full name
• Phone number and email address
• Project address and ZIP code
• Type of service requested
• Preferred contact method
• Project description you provide

We also collect standard technical information automatically when you visit the Site, such as your IP address, browser type, pages visited, and referring URL. This information is collected through analytics tools and server logs.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate request or inquiry
• Contact you by phone, email, or text as you requested
• Schedule and provide painting services
• Improve the functionality and content of our Site

We do not use your information for unsolicited marketing, and we do not send promotional emails without your consent.

3. We Do Not Sell Your Information

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing purposes. Period.

4. Service Providers

We use third-party service providers to help us operate our Site and deliver services — for example, our email delivery provider and website hosting platform. These providers may receive personal information only to the extent necessary to perform services on our behalf. We select providers whose practices are consistent with this policy.

5. Cookies and Analytics

Our Site uses cookies and similar tracking technologies to understand how visitors interact with our pages. When you first visit the Site, a consent banner will appear. If you click Accept, click-event analytics data will be collected to help us improve the Site experience. If you click Decline, click-event collection is disabled.

Please note that the analytics script itself is loaded on every page visit as part of the Site infrastructure. Consent controls whether your click interactions are collected and reported, not whether the script is present.

Essential functionality necessary for the Site to operate is always active and is not affected by your analytics consent choice.

6. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and fulfill any resulting service engagement. We do not maintain a long-term marketing database of customer contact information.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Our Site is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us and we will promptly delete it.

9. Your Rights — Access and Deletion

You may request access to, correction of, or deletion of personal information we hold about you at any time. To make such a request, please contact us at the email address below. We will respond within a reasonable timeframe.

10. Third-Party Links

Our Site may contain links to third-party websites (such as review platforms or social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: